Job Openings >> Medical Records Coordinator / Receptionist
Medical Records Coordinator / Receptionist
Summary
Title:Medical Records Coordinator / Receptionist
ID:1131358
Department:Health Center SNF
Salary Range:$23.50 - $25.50
Description

Come and join our vibrant retirement community and enjoy being a key team member of our Nursing Unit.  
We are a CCRC situated on a beautiful 50 acre campus with warm and friendly staff dedicated to provide quality and compassionate care to our residents
.

We know that our people are the key to our success.

Benefits For FT positions
  • Comprehensive benefits package which includes medical, dental, vision, disability, and life insurance at competitive rates. Some plans include tax- advantaged health savings accounts.
  • Competitive compensation and Employee Referral awards.
  • Generous paid time off. 
  • 403(B) savings with employer contribution.
  • Students pay-down program.
  • Education scholarship.
  • Tuition reimbursement and a wide range of development opportunities.
  • Employee Assistant program
  • On site Fitness Center

Medical records coordinator

Primary Purpos
e

Manages record keeping procedures and storage of all clinical records, develops and implements department policies and procedures, coordinates work within the department, reports pertinent information to the immediate supervisor, responds to inquiries or requests for information from staff and residents/family members.

Duties and Responsibilities

  • Identifies and ensures accuracy of the resident charts, maintains MDS assessments, plans of care and services provided, records progress notes by all caregivers and required documentation of accrediting agencies.  Oversees maintenance of chart order.
  • Develops and implements record storage and retrieval system that complies with applicable record retention laws and maintains accessibility of records.  Develops and implements record retention and destruction policies and procedures.
  • Collects and prepares clinical data requested by HCC Administration,
  • Performs audit of HCC & PC charts for regulatory compliance. Provides compliance reports and recommendations to staff.
  • Assists in training and overseeing receptionist if applicable in all medical records functions including Chart thinning, filing of overflow, chart set-up and chart order.  Performs audit of HCC & PC charts for regulatory compliance.
  • Control the retrieval and return of medical records to the file room.  
  • Prepare and copy medical records, as required, when requested for insurance, survey teams, or legal matters and ensure their return to the file room in accordance with current privacy rules.
  • Organize, assemble, and maintain facility medical records system in compliance with policies and procedures and state and federal regulations. Manage file storage, retrieval and the organizing of resident medical records in the HCC and PC.

Qualifications/Skills

  • Must have a minimum of three (3) years’ experience in an administrative capacity including experience with staff scheduling.
  • Must be able to read, write, speak and understand the English language.
  • Must possess the ability to make independent decisions when circumstances warrant such action.
  • Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the public.
  • Must possess the ability to work harmoniously with and supervise professional and non-professional personnel. Must be thoroughly familiar with the laws, regulations, and guidelines governing personnel administration.
  • Must have patience, tact, cheerful disposition, and enthusiasm, as well as be willing to handle residents, staff and visitors.
  • Must be knowledgeable of computers, data entry, Microsoft Office, system applications, etc.


Education

  • High School Diploma or GED Required.

Receptionist skilled Nursing
 

Primary Purpose

The primary purpose of this position is to assist the Health Services Department, monitor guests and provide safety to our residents and staff.  The Receptionist is delegated the administrative authority, responsibility, and accountability necessary for carrying out assigned duties in order to improve or maintain a resident's quality of life.

Duties and Responsibilities
 

    • Maintain accountability of residents at all times.  Participate in community planning related to the interests of the facility and the services and needs of the resident and family.  
     
    • Coordinate activities with other departments as necessary.
    • Participate in facility surveys (inspections) made by authorized government agencies as necessary or as may be directed.
    • Agree not to disclose resident's protected health information and immediately report suspected or known violations of such disclosure to the Administrator.
    •  
      • Report known or suspected incidents of fraud to the Administrator or Corporate Compliance Officer and or the Intouch Corporate Compliance Hotline.
      • Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the facility.
      • Develop and maintain a good working rapport with other departments within the facility to assure that daily activities can be performed without interruption.
      • Report all near misses and injuries to self and others (resident's, staff, family members and guests) immediately to a supervisor or the Manager on Duty.
      • Brings to the supervisor, DON, and VP of Health Services any concerns and suggestions.
      • Directs and updates staff and visitors as far as policies and procedures.
      • Redirects conversations initiated by others that are inappropriate for the lobby area to another private location.
      • Redirects people that are not needed to be standing, sitting in the front area.
      • Works at engaging residents when able instead of engaging with co-workers.
      • Redirects people that are not needed to be standing, sitting in the front area.
      • Works at engaging residents when able instead of engaging with co-workers.
      • Immediately submits Workshub tickets for all Maintenance, Housekeeping and IT issues.
      • Forwards staff to HR for assistance with non-computer logins.
      • Reports to the DON, VP Health Services individuals that try to coerce the receptionist to break policies or protocols.
      • Participants timely orally and in writing to any investigation.  Assist in arranging transportation off campus when necessary.

      Qualifications/Skills
      • 2 years preferred in geriatrics.
      • 1 year required in proven experience as a front desk representative or relevant position.  

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